Darren E Usher

Director Of Strategic Accounts

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Location:

3402 Ricky Ct, Jacksonville, FL 32223

Industry:

Internet

Work:

Web.com since Jan 2012
Director of Workforce Management
Web.com Dec 2007 - Jul 2011
Director of Customer Relations
Web.com Mar 2007 - Nov 2009
Director of Technical Services
Web.com Sep 2006 - Apr 2007
Director of Customer Service
T-Mobile (previously PowerTel, VoiceStream) - Jacksonville, FL Oct 1998 - Mar 2002
Manager of Special Projects

Education:

George Washington University 1995 - 1997
Project Management Middlesex County College 1987 - 1991

Skills:

Management
Marketing
Social Media
Crm
Social Media Marketing
Customer Retention
Customer Service
Call Centers
Strategy
Customer Satisfaction
Marketing Strategy
Leadership
Sales
Social Networking
Workforce Management
Telecommunications
Outsourcing
Customer Experience
Seo
Cross Functional Team Leadership
Strategic Planning
Account Management
Vendor Management
Online Marketing
Online Advertising
Project Management
Salesforce.com
Workforce Planning
E Commerce
Lead Generation
Strategic Partnerships
Integration
Customer Engagement
Team Leadership
Revenue Forecasting
Domain Registration
Contractors
Product Management
Bbb
Ppc
Email Marketing
Web Analytics
Sem
Legal Issues
Icann
Revenue Assurance
Survey Design
Intelligent Call Routing

Interests:

Children
Economic Empowerment
Politics
Science and Technology
Animal Welfare

Certifications:

Certified Project Manager
George Washington University

Director Of Online Marketing

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Location:

Jacksonville, FL

Work:

Director Of Support At Web.com

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Position:

Director of Support at Web.com

Location:

Jacksonville, Florida Area

Industry:

Internet

Work: