Skills:
Trained in the following: Prism (People Soft), SAP, Nethris, Benedetails, E-time, Industrial Alliance (Canadian Benefits system), Learning Management Systems (LMS), Client Enrollment System (CES), GENESYS technologies, Outlook, Benefits (TRICARE North), Enrollment, LOA (leave of absence), Workers Compensation, FMLA (Family Medical Leave Act), STD (Short Term Disability), ADA (American With Disabilities Act), Superior Customer Service training, HIPAA (The Health Insurance Portability and Accountability Act of 1996), Workplace Safety/Security, Icd-9, HCPCS, Diagnosis Codes, HCFAs, UB92s and coding practices, CampusVue financial aid processing system and how to read and process military DD214's. I also had DoD 5200.2-R security clearance.