Rackspace, the #1 Managed Cloud Company
Network Security Engineer
Harte Hanks Aug 2011 - Dec 2011
Technical Support Representative
Hostgator.com Feb 2011 - Apr 2011
Technical Support Representative
Telenetwork Jul 2010 - Feb 2011
Technical Support Representative
Education:
The University of Texas at San Antonio 2008 - 2009
Bachelors, Civil Engineering
Austin Community College
Associates, Engineering
Skills:
Troubleshooting Technical Support Networking Vpn Windows 7 Computer Hardware Customer Service Ip Windows Xp Cisco Routers Cisco Technologies Dns Call Center Account Management Analytics Customer Retention Customer Satisfaction
Supplies Weapons Chemical Archives Erb Units Location Sales Emissions Trading Us Army Veterans Personal Use Ctr Assessment Leisure Alcohol Travel Asi Mos Exact Science Introductory Identifies Descriptions Defense Human Resources Lecturing Qualification Seminars System Business Services Ace Education Copies Tests Sage Act Reports Ceremonies Supervision Testing Training American Written Tourism Laboratory Vehicles Reserves Rights Evaluations Applications Communication Phase 2 Resource Management Active Rape Privacy Law Operations Suite Armed Skydiving Orienteering Maps Military Experience Credit Leadership Development Ferpa First Aid Pep Abuse Consent Training Management Council Personal Health Nuclear Camp Code Self Development Weekends Army Prevention Colleges Communication Equipment Kentucky Fitness Preventive Maintenance Transcripts Organizational Behavior Mil Terminology Marksmanship Military Occupational Therapy Completions Staff Development Mergers and Acquisitions Combat Recruiting Evaluation Schools Databases