Comcast Cable since Jul 2007
Customer Associate Executive
Comcast Cable - miramar, Florida since Jul 2007
Customer service representative
Comcast Cable since Jul 2007
Customer Account Executive
Ephphatha Inter-Church Basketball League Jan 2010 - Mar 2011
Marketing Coordinator
CDO Productions Mar 2009 - Apr 2010
Marketing Intern
Education:
Florida International University 2007 - 2009
BA, Marketing
Florida International University - College of Business Administration 2007 - 2009
bachelor of business administration, marketing
Skills:
Customer Service Customer Satisfaction Call Centers Customer Retention Telecommunications Troubleshooting Training Team Leadership Leadership Microsoft Office Call Center Sales Outlook Finance Forecasting Microsoft Excel Customer Experience Account Management Financial Analysis Financial Reporting Data Mining Business Analysis Financial Audits Planning Budgeting and Forecasting Reporting and Analysis Essbase Spanish Voice Over Ip Statistical Data Analysis Strategic Planning Team Building Fraud Analysis Time Management Avaya Products Business Development Communication Statistics Marketing Business Strategy Acquisition Integration Excel Pivot Vlookup Hlookups Microsoft Powerpoint Variance Analysis Budgeting Data Analysis Budgeting and Forecasting
Interests:
Social Services Children Economic Empowerment Civil Rights and Social Action Politics Education Environment Poverty Alleviation Science and Technology Disaster and Humanitarian Relief Human Rights Animal Welfare Arts and Culture Health