Walsh Middle School
Assistant Office Manager
Statistics & Data Corporation (Sdc) Apr 2018 - Sep 2019
Administrative Assistant
Gulf Oil Oct 2016 - Apr 2018
Senior Service Desk Technician
Rackspace, the #1 Managed Cloud Company Oct 2016 - Apr 2018
Senior Service Desk Technician
Tripadvisor Mar 2014 - Oct 2016
Desktop Support Analyst
Education:
Boston University 2011 - 2013
Masters, Criminal Justice
Wentworth Institute of Technology 2006 - 2011
Bachelors, Bachelor of Science, Information Systems
Cambridge College 2006 - 2007
Bachelors, Bachelor of Science, Computer Science
Madison Park High School
Skills:
Technical Support Active Directory Networking Troubleshooting Operating Systems Windows Sharepoint Windows 7 Software Installation Vpn Help Desk Support System Administration Microsoft Office Hardware Disaster Recovery System Deployment Windows Xp Management Os X Time Management Computer Hardware Customer Service Bmc Remedy Printers Vmware Training Windows Server Project Management Timely Decision Making It Documentation End User Manuals Track It Powerpoint Office Management Microsoft Exchange Software Documentation Information Technology Databases Linux Visio Computer Repair
Interests:
New Technologies Management Training Education Law
HARVARD UNIVERSITY Cambridge, MA Feb 2008 to Oct 2011 Project CoordinatorSIMMONS COLLEGE Boston, MA Jan 2011 to Aug 2011 IT SpecialistPEAK SYSTEMS Boston, MA May 2010 to Jan 2011 IT ConsultantFIDELITY INVESTMENTS Boston, MA Feb 2006 to Jul 2006 IT Specialist
Education:
BOSTON UNIVERSITY Boston, MA Sep 2011 Master in Criminal JusticeWENTWORTH INSTITUTE OF TECHNOLOGY Boston, MA Aug 2006 to May 2011 Bachelor of Science in Network and Information SystemsCisco Networking Academy Program Roxbury, MA Jun 2005 VOCATIONAL in Business Systems Networking
Skills:
Inventory management, Project coordinator,
Youtube
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