Total
Voice Engineer
Sysco
Video Engineer
Mcdermott International Inc. Nov 2016 - Apr 2018
Voice and Video Principal It
Accc Insurance Company Oct 2015 - Nov 2016
Telecommunications Engineer
Disys Apr 2015 - Sep 2015
Project Consultant
Skills:
Acd Applications Call Recording Systems Disaster Routing Voip Unified Messaging Sip Voice Services Technical Project Leadership Voice Mail Telephony Project Planning Cisco Call Manager Unified Communications Blackberry Ivr Wireless Applications Call Logging Cold Calling Disaster Recovery Ip Networking Routing Switches Telecommunications Contact Centers Cisco Ios Managed Services Call Centers Mpls Software Installation Cisco Technologies Wireless Technologies Cisco Systems Products Multiprotocol Label Switching Session Initiation Protocol Voice Over Ip Internet Protocol
Jun 2008 to 2000 Telecommunications AnalystExpressJet Airlines Houston, TX Jun 2007 to Jun 2008 Telecom Services SpecialistInnovative Communications Systems Houston, TX Nov 2006 to May 2007 Sales EngineerInnovative Communications Systems Houston, TX Oct 2004 to Nov 2006 Director of Technical ServicesInnovative Communications Systems Houston, TX Feb 2004 to Oct 2004 Installation ManagerSmart City Networks Houston, TX Aug 2003 to Feb 2004 Operations ManagerICG Communications Houston, TX Nov 2000 to May 2002 5ESS Switch TechnicianWinstar Telecommunications Houston, TX Jun 2000 to Oct 2000 5ESS Central Office TechnicianThe AAC Group Inc Houston, TX May 1999 to Jun 2000 Telecom AnalystEXPANETS Houston, TX Sep 1997 to Sep 1998 Installation SupervisorAmerican Telecom Greensboro, NC Oct 1996 to Sep 1997 Wire Systems InstallerU.S. Army
Oct 1989 to Aug 1996 In charge of six to ten installers
Education:
NEC Unified Irving, TX Jan 2007 to Jan 2007 Certification in NEC NEAX 2400 PBXAdtran Houston, TX Jan 2006 to Jan 2006 Certification in Adtran Routers and SwitchesToshiba America Information Systems Houston, TX Jan 2003 to Jan 2003 Certification in Toshiba CTX/CIX PBX phone systemsBVDC Houston, TX Jan 2000 to Jan 2000 Certification in Basic Voice and Data CommunicationsTadiran America Clearwater, FL Jan 2000 to Jan 2000 Certification in Tadiran ACD and Contact Call Center solutionsTadiran America Clearwater, FL Jan 1997 to Jan 1997 Certification in Tadiran Coral Message Center (Active Voice) Voicemail systemsU.S. Army Fiber Optics School Clearwater, FL Jun 1996 Mechanical and Fusion Splicing TechniquesTadiran America Clearwater, FL Jan 1996 to Jan 1996 Certification in Tadiran ISBX and IPX Phone Systems
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