Docusign
Director of Vendor Quality and Procedures
Docusign May 2017 - Nov 2018
Director of Quality and Procedures, Customer Success
Docusign Dec 2014 - May 2017
Senior Manager of Quality
Docusign Oct 2013 - Apr 2015
Customer Support Manager
Docusign Apr 2013 - Sep 2013
Customer Service Team Lead
Education:
Texas A&M University 2002 - 2006
Bachelors, Bachelor of Science, Business Administration, Sport Management
Skills:
Salesforce.com Sales Saas Leadership Direct Sales Cold Calling Crm Customer Service Sales Process Customer Retention New Business Development B2B Marketing Sales Operations Lead Generation Sales Presentations Contract Negotiation Selling Competitive Analysis Negotiation Forecasting Customer Relations Contract Negotiations