28 year proven career history of always ... • Radio Dispatching. Interviewing • Hiring • Supervising and Training New Employees- ... • Customer Service • Data Entry • CAD • TDD • Multi-Line Phones Systems • Computers • Microsoft Office • Outlook • Word and Excel • Processing Criminal Background Checks - ... • working independently or as part of a te...
Dodge County Sheriff's Office Mantorville, MN Feb 2004 to Mar 2012 911 Operator/Police DispatcherRochester Police Department Rochester, MN Feb 1995 to Oct 2003 911 Operator/Police DispatcherAustin Police Department/Mower County Sheriff's Office Austin, MN Aug 1989 to Feb 1995 911 Operator/Police DispatcherHiawatha Bar
Jul 1983 to Sep 1989 Bartender/Cocktail ServerHome Business; June 1999 - February 2012 Minnesota Online Sales
Education:
Riverland Community College Austin, MN 1987 to 1989 Criminal/Civil/Business Legal SecretaryAustin High School Austin, MN 1980 to 1985 Diploma in GeneralsRiverland Community College Austin, MN 1983 to 1983 Certificate in Bartender
Skills:
28 year proven career history of always providing exceptional customer service. 23 years experience in a 911 Call Center; Emergency and Non-Emergency Call-Taking, Radio Dispatching. Interviewing, Hiring, Supervising and Training New Employees- Certified Training Officer. Extensive experience in Call Centers, Customer Service, Data Entry, CAD, TDD, Multi-Line Phones Systems, Computers, Microsoft Office, Outlook, Word and Excel, Processing Criminal Background Checks - Typing Certified 79 wpm. I am an extremely reliable employee and consistently deliver outstanding customer service. I am exceedingly efficient and experienced in a supervisory roll, working independently or as part of a team and always show absolute respect to my coworkers and employer.
Tom Kuball, Leah Morsching, Dan Melchert, Heidi Schmidtke, Carol Nicholson, Brenda Sorgatz, Sam Smith, Scott Herrley, Colleen Schlie, Jacalyn Jackie, Kyme Buscho