Skills Used Skills: Call Center • Switchboard • Multi-tasking • Knowledge of Microsoft Word • Internet Applications • Excellent Communication • Public Relation • I-Care System • CST (Customer Service Tools) • Citrix • and Mysme
Dec 2013 to 2000 United Healthcare AgentConvergys OnStar, Charlotte
Sep 2012 to Nov 2013 Customer Service RepresentativeUpshur Enterprises
Mar 2010 to Jul 2013 Administrdative AssistantBob Evans, Charlotte
Jan 2004 to Jun 2007 Waitress/Hostess
Skills:
Skills Used Skills: Call Center, Switchboard, Multi-tasking, Knowledge of Microsoft Word, Internet Applications, Excellent Communication, Public Relation, I-Care System,CST (Customer Service Tools), Citrix,and Mysme