Jackson Hewitt - Albany, New York Area Jan 2012 - Apr 2012
Registered Tax Preparer
Francesca's Specialty Deli and Bakeshop - Cohoes, NY Aug 2011 - Dec 2011
General Manager
Northeast Parent and Child Society Mar 2010 - Nov 2010
Database Specialist
OfficeTeam Sep 2009 - Apr 2010
Temporary Staff
Seton Health Foundation Jul 2006 - Jan 2008
Administrative Assistant
Education:
Hudson Valley Community College 1994 - 2009
Associates in Applied Science, Business Administration
Hudson Valley Community College 1992 - 1993
Certificate, Information Processing Specialist
Watervliet Jr./Sr. High School
Oct 2013 to 2000 Release of Information SpecialistOrthosynetics Metairie, LA Apr 2013 to Jul 2013 Call Center RepresentativeLakeview Grocery New Orleans, LA Oct 2010 to Apr 2013 Cash Office ClerkBreaux Mart Supermarkets Metairie, LA Jun 2008 to Oct 2010 Customer Service
Education:
Delgado Community College New Orleans, LA Associate of Arts in Sociology
Skills:
Exceptional interpersonal communication Skilled trainer Excellent time management skills Effective problem solver Adherence to high customer service standards Exceptional telephone etiquette Extensive money handling abilities Strong in MS Access and Excel Superior attention to detail Skilled in call center operations Multi-line phone operation proficiency Adheres to customer service procedures Credit card processing Cash flow management Proficient in cash management Quick learner
University at Buffalo, The State University of New York - Chemical Engineering, State University of New York at Fredonia, Hutch Tech - Engineering Technology