Keller Williams Realty, Inc.
Realtor
Keller Williams Realty, Inc. Feb 2016 - Sep 2016
Director of First Impressions
Zm Technologies Jun 2015 - Sep 2015
Customer Service Representative
Orens Universal Inc Dba Plaza Travel Dec 2013 - Jun 2015
Administrative Assistant
Visalus Aug 2013 - Jan 2015
Independent Body By Vi Promoter
Education:
Capella University 2013 - 2017
Bachelors, Management, Health Care Administration
University of Phoenix 2011 - 2011
Skills:
Administrative Assistants Receptionist Duties Customer Service Accounts Receivable Microsoft Excel Management Team Building Front Office Telephone Skills Claims Resolution Filing Data Entry Outlook Microsoft Publisher Microsoft Word Spreadsheets Call Center Real Estate Quickbooks Cashiering Third Party Billing Training Real Estate Transactions Sales Marketing
Languages:
English
Certifications:
License 02011626
Lead Manager, North America Customer Solutions Product And Site Support
Paypal
Lead Manager, North America Customer Solutions Product and Site Support
Paypal Oct 2008 - Aug 2012
Lead Supervisor, Na Customer Solutions
Paypal Jun 2011 - Oct 2011
Lead Manager  Disputes and Claims, Na Customer Solutions
Paypal Mar 2006 - Oct 2008
Protection Services Senior Agent
Paypal Jan 2004 - Mar 2006
Protection Services Agent
Education:
University of Nebraska at Omaha
Bachelors, Bachelor of Science, Business Administration, Management, Business Administration and Management
Skills:
Team Management Leadership Management Training Process Improvement Team Leadership Software Documentation Time Management Customer Experience Networking Coaching Interviews Project Management Employee Relations Change Management Strategy Six Sigma Integration Microsoft Excel Teamwork Business Process Improvement Analysis Team Building Quality Assurance Cross Functional Team Leadership Customer Satisfaction Call Centers Budgets Project Planning Customer Service E Commerce Analytics Payments Microsoft Office Mentoring Strategic Planning Customer Retention
Roman Hacker, Elle Kunerth, Lisa Bianchi, Keith Griebel, Dennis Lux, Amanda Bines, Thomas Guggisberg, Mike Hall, Anna Kokesch, Jessica Fischer, Beverly Grossmann