Level 3 Communications since Feb 2010
LNP HelpDesk & LNP Project Escalations
Level 3 Feb 2010 - Dec 2011
LNP HelpDesk
Intrado Sep 2008 - Feb 2010
NOC Operator
Intrado Sep 2008 - Feb 2010
ISOC Operator
Comcast Jun 2000 - Jul 2008
Tech II
Education:
University of Phoenix 2006 - 2009
BSBA
University of Phoenix 2006 - 2009
Bachelor of Science, Business Management
Education America 1998 - 2000
AASCJ, Criminal Justice
Peace Officer Standard Training) Certified State of Colorado 1998 - 1999
Associates of Applied Science; P.O.S.T; s, Criminal Justice Education America; Police
Training Institute 1998 - 1999
S.T.E.P
Skills:
Telecommunications Troubleshooting Switches Voip Telephony Networking Call Centers Routers Ethernet Network Design Ip Servers Vendor Management Wireless Provisioning Management Process Improvement Program Management Project Management Computer Network Operations Mpls Wan Lan Wan Data Center Service Delivery Visio Call Center Windows
Certifications:
Realtor Cmrs (Certified Military Residential Specialist) National Association of Realtors®