Chetan C Gandhi

Address:

41 Butler Pkwy, Summit, NJ 07901

VIN:

3FAHP02197R145932

Make:

FORD

Model:

FUSION

Year:

2007

US Patent:

20220301305, Sep 22, 2022

Filed:

Jun 9, 2022

Appl. No.:

17/806177

Inventors:

- Norwalk CT, US
Chetan Gandhi - New York NY, US

International Classification:

G06V 20/20
G06T 19/00
H04L 65/401
G06V 20/00
H04L 67/54

Abstract:

A method for providing device support to a user using an augmented reality (AR) interface includes establishing, by a computer system, a real-time communication session streaming audio and video between (i) a local application executing on a local user device and (ii) a remote application executing a remote user device. The method further includes transmitting, via the real-time communication session, images depicting equipment captured by the local application. Annotations to the images are received from the remote application. Each annotation is anchored to user-selected positions on the equipment. The annotations are presented on the remote user device overlaid on the equipment at the user-selected positions. The real-time communication session is used to transmit audio or video instructional information related to the equipment and referencing the annotations. The computing system stores a new session record that includes the images, the annotations, and the audio or video instructional information.

US Patent:

20210271882, Sep 2, 2021

Filed:

Feb 26, 2021

Appl. No.:

17/187144

Inventors:

- Norwalk CT, US
Chetan Gandhi - New York NY, US

International Classification:

G06K 9/00
G06T 19/00
H04L 29/06
H04L 29/08

Abstract:

A method for providing device support to a user using an augmented reality (AR) interface includes establishing, by a computer system, a real-time communication session streaming audio and video between (i) a local application executing on a local user device and (ii) a remote application executing a remote user device. The method further includes transmitting, via the real-time communication session, images depicting equipment captured by the local application. Annotations to the images are received from the remote application. Each annotation is anchored to user-selected positions on the equipment. The annotations are presented on the remote user device overlaid on the equipment at the user-selected positions. The real-time communication session is used to transmit audio or video instructional information related to the equipment and referencing the annotations. The computing system stores a new session record that includes the images, the annotations, and the audio or video instructional information.