Humana
Vice President
Charter Communications Sep 2016 - Jul 2017
Group Vice President Customer Care
Time Warner Cable Aug 2011 - Aug 2016
Group Vice President Business Services Customer Care
Comcast Nov 2008 - Aug 2011
Vice President, Customer Care
Comcast Aug 2005 - Nov 2008
Senior Director, Customer Care
Education:
Nyu Stern School of Business
Master of Business Administration, Masters, Finance
University of California, Berkeley
Bachelors, Bachelor of Arts, Political Science
Skills:
Customer Service Call Centers Customer Experience Cross Functional Team Leadership Call Center Customer Retention Broadband Crm Coaching Competitive Analysis Change Management Budgets Call Center Development
Youtube
NAMIC Carolinas Mentor Minute with Charlon Mc...
Duration:
1m 57s
First Things First Episode 21
Alistair McIntosh uses this week's First Things First to look at the n...
Duration:
6m 11s
Charlton county senior night 2009
Some of the best plays of charlton county senior night vs. McIntosh ch...
Category:
Sports
Uploaded:
28 Mar, 2009
Duration:
1m 24s
Charlton Sports Net
Game winning Home Run from Gilyard vs McIntosh County. 11/12 Rec Allst...
Category:
Sports
Uploaded:
25 Jun, 2011
Duration:
24s
Namic-Carolinas Mentor Minute Mark Kang with ...
Duration:
6m
Namic Carolinas Mentor Minute with Mike Fox -...
Mike Fox is currently Vice President of Spectrum Customer Care for Cha...
Duration:
6m 54s
NAMIC Carolinas Mentor Minute with Jamie Bell...
The Power of Yes Presenter: Jamie Bell Jamie brings a wealth of people...
Duration:
7m 30s
Mental Health Services For All | Rogers tv
Timothy Laflamme of the Serendipity Group tells us about their goal to...