ACSC since Sep 2009
Claims Manager
Progressive Insurance Jan 2008 - May 2009
Casualty Implementation Specialist
Progressive Insurance Nov 2005 - Jan 2008
Claims Branch Manager II
Progressive Insurance Sep 2004 - Nov 2005
Claims Team Leader
Progressive Insurance May 2003 - Sep 2004
Claims Adjuster
Education:
California State University-Northridge 1999 - 2001
Bachelor's Degree, Business Administration - Management
Skills:
Insurance Claim Liability Customer Service Process Improvement Property and Casualty Insurance Casualty Insurance Claims Management Training Leadership Team Building General Insurance Casualty Negotiation Property Damage Coaching Customer Relations Microsoft Office Microsoft Word Liability Analysis Claim Investigation Management Claims Supervisory Skills Problem Solving Word Subrogation
Rio Vista Elementary School San Bernardino CA 1983-1984, Roosevelt Elementary School San Bernardino CA 1987-1989, King Middle School San Bernardino CA 1989-1990, Serrano Middle School Highland CA 1990-1992