Core Competencies include: HR Management • Employee Benefits • Operations Management • General Management • Customer Service • Problem Resolution • Employee Relations • Training and Development • On-Boarding New Hires.
Allianz Global Investors
Assistant Vice President
New York Life Insurance Company Feb 2008 - May 2015
Senior Mutual Funds Correspondent
At&T May 2006 - Jun 2009
Business Customer Service Representative
Circuit City Jul 2003 - Jun 2007
Lead Customer Service Representative
Education:
Montclair State University 2012 - 2014
Master of Business Administration, Masters, Management
Montclair State University Jan 2008
Bachelors, Bachelor of Arts
Montclair State University 2003 - 2007
Bachelors, Bachelor of Science, Business Administration, Marketing
Skills:
Team Building Supplies Training and Development Sales Manages Iras Translation Tight Deadlines Deadline Driven Environments Business Administration Work Ethic Employee Relations Trusts Devise Legal Requirements Assessment At&T Mba Management Science Calls Microsoft Project Professional Death Investment Management Resolve Leadership Auditing Powerpoint Sharepoint Accounting Public Speaking Human Resources Written Correspondence Legal Writing Troubleshooting Business Services Team Leadership Tests Training Material Boosting Institutional Investments Strategy Microsoft Office Finra Operations Management Microsoft Excel Training Circuit Customer Service Ms Project Intranet Documentation Project Management Shareholder Quality Control Research Stakeholders Call Centers Investigation Ratings Concepts Profound Social Media Stakeholder Engagement Store Operations Yahoo Retail Floors Client Services Communication Series 6 Licensure Partial Operations Investors Marketing New Hires Social Networking Credit Time Management Lifelong Learning Business Intelligence Microsoft Project Data Driven Testing Redemptions Account Servicing Hr Management Engagement Computer Proficiency Responsibility Internal Audit Banking Rapport Product Knowledge Multi Tasking Lotus Notes Forms New York Investments Claim Financial Services Technical Writing Compliance Outlook Microsoft Word Program Management Cash Onboarding Financial Transactions Business Strategy Problem Solving Trading Search Engine Optimization Employee Benefits Performance Management Dealers
Feb 2008 to 2000 Senior Mutual Funds CorrespondentAT&T Mobility- Global Business Services Paramus, NJ May 2006 to Jun 2009 Floor Support Representative /Customer ServiceCircuit City Stores Livingston, NJ Jun 2003 to Nov 2007 Lead Customer Service Associate
Education:
Montclair State University Montclair, NJ 2012 to 2014 MBA in ManagementMontclair State University Montclair, NJ 2003 to 2008 BS in Marketing
Skills:
Core Competencies include: HR Management, Employee Benefits, Operations Management, General Management, Customer Service, Problem Resolution, Employee Relations, Training and Development, On-Boarding New Hires.