Serena Software since Jan 2011
Consultant
Dell Jun 2009 - Jan 2011
Business Analyst, Dell IT Services
Dell Sep 2007 - Jun 2009
Business Systems Analyst, Dell Engineering Tools
Dell May 2001 - Aug 2007
TeamTrack Manager/Developer/Administrator, Dell Configuration Management
Dell 1998 - 2001
Failure Analysis Project Manager, Failure Analysis and Sustaining Engineer, Dell Inc
Education:
St. Edward's University 1999 - 2001
The University of Texas at Austin 1986 - 1988
Master of Science, Electrical Engineering
American University of Beirut 1981 - 1985
Bachelor Of Engineering, Electrical Engineering
Skills:
Sdlc Testing Agile Methodologies Business Process Integration Enterprise Software Software Project Management Project Management Management Business Process Improvement Business Analysis Manual Testing Requirements Management Requirements Analysis It Service Management Oracle Enterprise Architecture Software Development Data Migration Solution Architecture Business Intelligence It Strategy Configuration Management Itil Requirements Gathering Product Lifecycle Management Agile Project Management Consulting Sharepoint Pmp Serena Software Documentation Workflow Applications Scrum Soa Release Management Professional Services Change Management Intercultural Communication System Testing Test Planning Visio Software Quality Assurance Sbm Composer Dimensions Rm Sbm Development Javascript Process Analysis Training and Mentoring Offshore Team Coordination