Brian D Lushear

US Patent:

7904553, Mar 8, 2011

Filed:

Nov 18, 2008

Appl. No.:

12/273537

Inventors:

David M. Ham - Ashburn VA, US
Shane A. Lobo - Orlando FL, US
Brian Lushear - Orlando FL, US
Matthew Mariscal - Winter Park FL, US
Steve D. Parrott - Clifton VA, US
Drew Shinholster - Maitland FL, US
Todd M. Szymanski - Winter Park FL, US

Assignee:

Sprint Communications Company L.P. - Overland Park KS

International Classification:

G06F 15/173

US Classification:

709224, 709217, 709218, 709219, 709223, 709225, 709238

Abstract:

A system is provided for translating network data into customer availability. The system includes a processor, a user interface, and a database manager. The database manager, when executed by the processor, parses router configurations to determine port data for each port on each router in a network, and integrates the port data with customer data to create an integrated database. The database manager also determines a planned port availability for the customer based on the integrated database and port state data, and determines port outages based on port outage data, card outage data, and router outage data. Additionally, the database manager determines an actual port availability for a customer based on the integrated database and concurrent outages identified for the port outages, and outputs a customer availability to the user interface, wherein the customer availability is based on the actual port availability and the planned port availability.

US Patent:

8301762, Oct 30, 2012

Filed:

Jun 8, 2009

Appl. No.:

12/480681

Inventors:

Shane A. Lobo - Orlando FL, US
Brian Lushear - Orlando FL, US
Kirk Myers - Herndon VA, US
Steve D. Parrott - Clifton VA, US
Todd M. Szymanski - Winter Park FL, US

Assignee:

Sprint Communications Company L.P. - Overland Park KS

International Classification:

G06F 15/173

US Classification:

709224

Abstract:

A system provides service grouping in network reporting. A data retriever retrieves router configuration data from data stores for routers in a service provider network. A data analysis tool parses the router configuration data to create port data for each port on each router in the service provider network and integrates the port data with customer data to create an integrated database. The data analysis tool identifies ports associated with a customer, identifies the ports associated with the customer which are bundled into bundled logical ports, and identifies the ports associated with the customer which are partitioned into partitioned logical ports. The data analysis tool creates a hierarchy of port information based on the ports associated with the customer, the bundled logical ports, the partitioned logical ports, and a service provided to the customer. A user interface displays the hierarchy of port information to promote troubleshooting ports.

US Patent:

8355316, Jan 15, 2013

Filed:

Dec 16, 2009

Appl. No.:

12/639906

Inventors:

Brian D. Lushear - Winter Springs FL, US
Matthew E. Mariscal - Winter Park FL, US
Steve D. Parrott - Clifton VA, US
Drew A. Shinholster - Maitland FL, US
Todd M. Szymanski - Winter Park FL, US

Assignee:

Sprint Communications Company L.P. - Overland Park KS

International Classification:

H04L 12/26

US Classification:

370217, 370242

Abstract:

A system, comprising a computer having a processor and a memory and an application stored in the memory that, when executed by the processor, identifies a plurality of routers traversed by data packets sent from a source customer edge router to a destination customer edge router, determines a performance of each of the identified routers with reference to their transport of the data packets sent from the source customer edge router sent to the destination customer edge router, identifies a configuration of the source customer edge router, determines a performance of the source customer edge router, identifies a configuration of the destination customer edge router, determines a performance of the destination customer edge router, analyzes the performance of each of the identified routers, the performance of the source customer edge router, the performance of the destination customer edge router, the configuration of the source customer edge router, and the configuration of the destination customer edge router, and based on the analysis, one of diagnoses a source of a communication problem associated with data packets sent from the source customer edge router to the destination customer edge router and recommends a change in the configuration of at least one of the source customer edge router and the destination customer edge router.

US Patent:

8458323, Jun 4, 2013

Filed:

Aug 24, 2009

Appl. No.:

12/546351

Inventors:

Shane A. Lobo - Orlando FL, US
Brian Lushear - Winter Springs FL, US
Todd M. Szymanski - Winter Park FL, US

Assignee:

Sprint Communications Company L.P. - Overland Park KS

International Classification:

G06F 15/173

US Classification:

709224, 709223

Abstract:

A system associates problem tickets based on an integrated network and customer database. A data retriever retrieves router configurations from data stores for routers in a service provider network. A data analysis tool parses the router configurations to create port data for each port on each router in the service provider network and integrates the port data with customer data to create an integrated database. The data analysis tool assigns ports to groups in the integrated database based on applying user defined rules. The data analysis tool accesses a problem management system to identify problem tickets that lack an association in the problem management system, and identifies ports associated with the problem tickets. The data analysis tool creates an association between the problem tickets if one of the groups includes the ports associated with the problem tickets. A user interface displays the created association between the problem tickets to troubleshoot associated tickets.

US Patent:

8644146, Feb 4, 2014

Filed:

Aug 2, 2010

Appl. No.:

12/848818

Inventors:

Matthew D. Kurtz - Altamonte Springs FL, US
Brian D. Lushear - Winter Springs FL, US
Todd M. Szymanski - Winter Park FL, US

Assignee:

Sprint Communications Company L.P. - Overland Park KS

International Classification:

H04J 1/16

US Classification:

370231, 3702301, 370252, 709227, 709228, 709225

Abstract:

A system is provided that receives a first change request from a first enterprise network device to a first configuration used by the first device, identifies components of the first configuration impacted by the first request, and receives a second change request from a second network device to a second configuration used by the second device. The system identifies second configuration components impacted by the second request, filters second device information from the second request and components impacted by the request, and analyzes the unimplemented first request impacting at least one component impacted by the second request. The system presents the as-built configuration of the second configuration, describes the first request impact to the component, approves all or some of the second request based on analysis of filtering results and a commitment regarding the first request, and processes the approved portion of the second request based on second device response.

US Patent:

7830816, Nov 9, 2010

Filed:

Aug 13, 2007

Appl. No.:

11/838175

Inventors:

Jose A. Gonzalez - Maitland FL, US
David M. Ham - Ashburn VA, US
Brian Lushear - Orlando FL, US
Matt Mariscal - Winter Park FL, US
Steve D. Parrott - Clifton VA, US
Todd Szymanski - Winter Park FL, US

Assignee:

Sprint Communications Company L.P. - Overland Park KS

International Classification:

H04L 1/00

US Classification:

370252, 370245

Abstract:

A method of maintaining a communication service is disclosed. The method comprises providing a communication path from a customer premises equipment (CPE) in a customer network to a port of a router located in a communication service provider network, wherein the port is allocated to the CPE, and wherein the customer network is different from the communication service provider network. The method also comprises determining a connectivity of the communication path from the CPE to the port of the router and determining an interface status of the port located on the router. The method also comprises determining a quality of service (QoS) of the communication path from the CPE to the port located on the router. Determining the connectivity and QoS of the communication path and determining the interface status of the port are initiated from the CPE.