Desktop Administration • Avaya IP Telephony • Active Directory Experience • Network Administration • Windows 7 • Windows Server • Windows Sharepoint Services • SharePoint Designer • Microsoft Office • Help Desk Support • TCP/IP • Avaya Communication • System Administration • SharePoint
Ranks
Certificate:
License E949-4508
Interests
Science and Technology • Children • Environment • Health
Sykes
Systems Administrator I Site It
Sykes Jun 2012 - Jan 2013
End User Support Specialist and Site It
Sykes Jan 2011 - Jun 2012
Supervisor - Wells Fargo Home Mortgage and Chase Mortgage and Magnacare
Sykes Apr 2009 - Jan 2011
Customer Service Representative and Team Lead
Education:
Erie Community College 2005 - 2006
Wilson High School 2001 - 2005
Skills:
Network Administration Windows 7 Windows Server Tcp/Ip Desktop Administration Avaya Ip Telephony Microsoft Office Help Desk Support Avaya Communication Manager System Administration Sharepoint Active Directory Experience Windows Sharepoint Services Sharepoint Designer Information Technology Active Directory Dhcp Remote Desktop Computer Hardware Technical Support Servers Disaster Recovery Data Center System Deployment Laptops Troubleshooting Call Centers Windows Xp Software Documentation Hardware Software Installation
Interests:
Science and Technology Children Environment Health
Jun 2013 to 2000 End User Support SpecialistSYKES Enterprises, Inc.
Jan 2011 to 2000 Supervisor - Wells Fargo Home Mortgage and Chase Mortgage/MagnaCareSykes Enterprises, Inc.
Apr 2009 to 2000 Customer Service Representative/Team LeadSYKES Enterprises, Inc. (Acquisition)
Jun 2012 to Jan 2013 Site Systems AdministratorHaag Enterprises, Inc
Feb 2005 to Oct 2008 LaborerHaag's Enterprise
Feb 2004 to Feb 2005 Laborer
Education:
Wilson Central School Wilson, NY 2005 Regents Diploma in Computer Science
Skills:
Desktop Administration, Avaya IP Telephony, Active Directory Experience, Network Administration, Windows 7, Windows Server, Windows Sharepoint Services, SharePoint Designer, Microsoft Office, Help Desk Support, TCP/IP, Avaya Communication, System Administration, SharePoint
Youtube
Brett Anderson - Saturday Night (Crossing Bor...
Brett Anderson (from Suede) at the Crossing Border Festival in The Hag...
Category:
Music
Uploaded:
22 Nov, 2008
Duration:
3m 53s
Brett Anderson - A Different Place (Crossing ...
Brett Anderson (from Suede) at the Crossing Border Festival in The Hag...
Category:
Music
Uploaded:
24 Nov, 2008
Duration:
8m 2s
Brett Anderson - Clowns (Crossing Border 2008)
Brett Anderson (from Suede) at the Crossing Border Festival in The Hag...
Category:
Music
Uploaded:
24 Nov, 2008
Duration:
1m 11s
Brett Anderson - The 2 of Us (Crossing Border...
Brett Anderson (from Suede) at the Crossing Border Festival in The Hag...
Category:
Music
Uploaded:
24 Nov, 2008
Duration:
58s
Amazing Save Erwin Mulder Feyenoord denies Br...
Category:
Sports
Uploaded:
26 Sep, 2011
Duration:
5m 41s
Brett Anderson - Trash (Crossing Border 2008)
Brett Anderson (from Suede) at the Crossing Border Festival in The Hag...