Adp
Data Specialist
Alegeus Apr 2016 - Aug 2017
Bsa Bank Operations Specialist
Bank of America Merrill Lynch Aug 2013 - Jan 2016
Operations Officer
Roundpoint Mortgage Servicing Corporation Jul 2012 - Aug 2013
Customer Service Specialist
Convergys Sep 2009 - Jul 2012
Customer Service Representative and Enrollment Specialist
Education:
University of North Carolina at Charlotte 2010 - 2012
Bachelors, Bachelor of Arts, International Studies, Sociology
Valdosta State University 2005 - 2009
Skills:
Microsoft Office Customer Service Customer Satisfaction Front Office Social Networking Employee Training Sales Call Centers Data Entry Nonprofits Training Training and Development Typing Community Service Lease Administration
Nestle Confections & Snacks Division since Feb 2006
Quality Assurance Supervisor
Nestle USA Jan 2004 - Oct 2007
Campus Recruiter
Nestle Prepared Foods Division Jul 2003 - Feb 2006
Team Leader in Production and Sanitation
Education:
University of Wisconsin-Eau Claire 2007 - 2009
Master's, Business Administration
Michigan State University 1998 - 2003
Bachelor of Science, Food Industry Management
Skills:
Non Profits Grant Writing Food Safety Gmp Food Quality Assurance Continuous Improvement Quality System Quality Auditing Quality Management Training Process Improvement Sop Project Management Leadership
Certifications:
Fssc 22000 Lead Auditor Certification Gma Safe Accredited Third Party Food Safety Audit Certification Iso 9001:2015 Lead Auditor Certification
Coushatta Elementary School Coushatta LA 1980-1985, Greenacers Junior High School Bossier City LA 1988-1989, Rusheon Junior High School Bossier City LA 1989-1990, Hall Summit High School Hall Summit LA 1992-1992
Community:
Susan Roberson, Laura Davis, James Reed, Eileen Joyner, Kenneth Robinson, Sue Jones