Bobbi J Wilen

age ~55

from Lewisville, TX

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Also known as:

Bobbi Jo Smith
Bobbi J Smith
Bobbie J Wilen
Bobbi Josmith
Bobbij J Smith
Wilen Wilen
Jo Smith Bobbi

Phone and address:: 1261 Bedford Ln, Lewisville, TX 75077

Connected to:

Bobbi Wilen Phones & Addresses

1261 Bedford Ln, Lewisville, TX 75077
1531 State Highway 121, Lewisville, TX 75067
South Sioux City, NE
Belews Creek, NC
6400 Old Oak Ridge Rd, Greensboro, NC 27410 • 336 665-1458
2601 Blair Mill Rd, Willow Grove, PA 19090 • 215 659-1703

Work

Company:

Vertex business services
Nov 2011
Address:

Richardson, TX
Position:

Major incident analyst

Education

Degree:

Certificate
School / High School:

Brookstone College of Business
1990 to 1991
Specialities:

Computerized Accocunting

Skills

It Service Management • Itil • Vendor Management • Process Improvement • Business Process • Change Management • Software Documentation • Incident Management • Sdlc • Disaster Recovery • Outsourcing • It Management • It Strategy • It Operations • Service Management • Management • Visio • Data Center • Enterprise Architecture • Enterprise Software • Business Process Improvement • Integration • Business Analysis • Infrastructure • Sharepoint • System Deployment • Release Management • Leadership • Pmo • Project Portfolio Management • Requirements Analysis • Service Delivery • Governance • Requirements Gathering • Technical Support • Security • Pmp • Service Desk • Team Leadership • Solution Architecture • Troubleshooting • Citrix • Business Continuity • Resource Management • Sla • Microsoft Office • Technical Documentation • Document Review • Problem Management

Languages

English

Ranks

Certificate:

Itil Foundations

Interests

Social Services • Children • Environment • Education • Science and Technology • Disaster and Humanitarian Relief • Animal Welfare • Health

Industries

Information Technology And Services

Resumes

Service Manager

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Location:

Dallas, TX

Industry:

Information Technology And Services

Work:

Vertex Business Services - Richardson, TX since Nov 2011
Major Incident Analyst
GMAC / Ally - Lewisville, TX Apr 2008 - May 2011
Sr. Incident Manager - BSA III, Team Lead
GMAC Mortgage 2000 - May 2011
Incident / Change Manager
EDS - Lewisville, TX / Horsham, PA / Greensboro, NC 1991 - 2008
Incident / Change Manager

Education:

Brookstone College of Business 1990 - 1991
Certificate, Computerized Accocunting Guilford Technical Community College 1988 - 1990
Associates, Business South Sioux City High School 1983 - 1987
Diploma, General Studies

Skills:

It Service Management
Itil
Vendor Management
Process Improvement
Business Process
Change Management
Software Documentation
Incident Management
Sdlc
Disaster Recovery
Outsourcing
It Management
It Strategy
It Operations
Service Management
Management
Visio
Data Center
Enterprise Architecture
Enterprise Software
Business Process Improvement
Integration
Business Analysis
Infrastructure
Sharepoint
System Deployment
Release Management
Leadership
Pmo
Project Portfolio Management
Requirements Analysis
Service Delivery
Governance
Requirements Gathering
Technical Support
Security
Pmp
Service Desk
Team Leadership
Solution Architecture
Troubleshooting
Citrix
Business Continuity
Resource Management
Sla
Microsoft Office
Technical Documentation
Document Review
Problem Management

Interests:

Social Services
Children
Environment
Education
Science and Technology
Disaster and Humanitarian Relief
Animal Welfare
Health

Languages:

English

Certifications:

Itil Foundations
Strategic Thinking
The Crux of the Course: Key Takeaways From Linkedin Learning
Improving Your Listening Skills
Itil Foundations - It Service Management (Updated Version)
Itil Practitioner - It Service Design
Itil Practitioner - It Service Strategy