Hilton New York Fashion District - New York, NY Nov 2011 - Dec 2012
Director of Front Office
Hilton Fashion District - Greater New York City Area Mar 2010 - Nov 2011
Assistant Director of Front Office
Loews Regency Nov 2006 - Mar 2010
Assistant Front Office Manager
Warwick Hotel Nov 2005 - Jun 2006
Front Office Manager
InterContinental Hotels Group Apr 2001 - Nov 2005
Assistant Manager/ Night Manager
Education:
City University of New York 1996 - 2000
Bachelor, Hotel & Restaurant Management
New York City Technical College 1996 - 2000
Bachelors, Hotel & Restaurant Management
New York City Technical College
Bachelors Degree, Hospitality Management
Awards:
Manager of th year 2010 General Manager As only manager on duty in the evenings in charge of the entire property. With all decisions being made and ensuring all standards were followed in the absence of all department heads; and being the go to person supporting all evening staff, General Manager honored the manager of the year award to Eliecer Garcia.
Mar 2010 to 2000 Director of Front OfficeLoews Regency New York, NY Nov 2006 to Mar 2010 Assistant Front Office ManagerThe New York Palace Hotel New York, NY Jun 2006 to Nov 2006 Assistant Reservations ManagerWarwick Hotel New York, NY Nov 2005 to Jun 2006 Front Office ManagerIntercontinental The Barclay NY New York, NY Apr 2001 to Nov 2005 Assistant Manager/ Night Manager
Education:
New York City Technical College Brooklyn, NY 1998 to 2002 Bachelors in Hospitality Management
Skills:
Payroll, Budget, Scheduling, Front Office, Guest Satisfaction, Goal Setting, Microsoft Office, Pre-Opening, P&L, Expense Control