Bill R Golon

age ~64

from Erie, CO

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Bill Golon Phones & Addresses

1242 Serene Dr, Erie, CO 80516 • 303 471-0544
4725 Quail Creek Ln, Boulder, CO 80301 • 303 471-0544
1242 Serene Dr, Erie, CO 80516 • 303 993-3797

Work

Company:

Avi-spl
Sep 2015 to Feb 2019
Position:

Exclusive support manager, director of conference services and service delivery account manager

Education

Degree:

Bachelors, Bachelor of Science In Business Administration
School / High School:

University of Phoenix
1989 to 1991
Specialities:

Business Management

Skills

Process Improvement • Enterprise Software • Management • Cross Functional Team Leadership • Project Management • Customer Satisfaction • Call Centers • Team Building • Change Management • Crm • Customer Service • Vendor Management • Strategy • Continuous Improvement • Customer Experience • Managed Services • Call Center • Leadership • It Management • Service Delivery • Program Management • Itil • Pre Sales • Customer Relationship Management • Business Process Improvement

Ranks

Certificate:

Itil Service Management V3

Interests

Football • Collecting Antiques • Exercise • Home Improvement • Reading • Gourmet Cooking • Sports • The Arts • Golf • Home Decoration • Watching Sports • Cooking • Cruises • Outdoors • Sewing • Electronics • Baseball • Crafts • Fitness • Music • Movies • Collecting • Kids • Diet • Cats • Walking • Travel • Watching Baseball • Investing • Traveling • Watching Football

Industries

Information Technology And Services

Resumes

Service Business Development Manager

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Location:

1242 Serene Dr, Erie, CO 80516

Industry:

Information Technology And Services

Work:

Avi-Spl Sep 2015 - Feb 2019
Exclusive Support Manager, Director of Conference Services and Service Delivery Account Manager
Bt Feb 2014 - Sep 2015
Global Video Operations Manager
Spectra Logic Jul 2011 - Oct 2012
Technical Services Manager
Presilient Worldwide Jun 2008 - Mar 2011
Director, Customer Service
Incentra Solutions Jun 2008 - Feb 2011
Director, Customer Service

Education:

University of Phoenix 1989 - 1991
Bachelors, Bachelor of Science In Business Administration, Business Management Illinois Technical College 1983 - 1985
Associates, Associate of Arts, Computer Engineering Purdue University Northwest

Skills:

Process Improvement
Enterprise Software
Management
Cross Functional Team Leadership
Project Management
Customer Satisfaction
Call Centers
Team Building
Change Management
Crm
Customer Service
Vendor Management
Strategy
Continuous Improvement
Customer Experience
Managed Services
Call Center
Leadership
It Management
Service Delivery
Program Management
Itil
Pre Sales
Customer Relationship Management
Business Process Improvement

Interests:

Football
Collecting Antiques
Exercise
Home Improvement
Reading
Gourmet Cooking
Sports
The Arts
Golf
Home Decoration
Watching Sports
Cooking
Cruises
Outdoors
Sewing
Electronics
Baseball
Crafts
Fitness
Music
Movies
Collecting
Kids
Diet
Cats
Walking
Travel
Watching Baseball
Investing
Traveling
Watching Football

Certifications:

Itil Service Management V3
Itil Service Management
License 85296