Penn medicine, university of pennsylvania health system
Jul 2016 to Oct 2017
Position:
Associate application analyst
Education
School / High School:
Penn State Harrisburg
2012
Skills
Troubleshooting • Microsoft Office • Network Administration • Customer Service • Os X • Windows Xp • Technical Support • Windows 7 • Management • Information Technology • Help Desk Support • Research • Public Speaking • Visual Basic • Team Management • Project Planning • Database Design • Leadership • Powerpoint • Active Directory • Hardware • Sccm • Epic Systems • Sunrise Clinical Manager • Athena • Windows Vista
Penn Medicine, University of Pennsylvania Health System Jul 2016 - Oct 2017
Associate Application Analyst
Penn Medicine, University of Pennsylvania Health System Jul 2016 - Oct 2017
Senior Technical Analyst
Penn Medicine, University of Pennsylvania Health System Sep 30, 2014 - Jul 6, 2016
Information Systems Service Desk Analyst Ii
Comcast Business Nov 2013 - Sep 2014
Technician Support Specialist
Greater Philadelphia Health Action, Inc. May 2012 - Jul 2012
Network Support Analyst Intern
Education:
Penn State Harrisburg 2012
Penn State University 2008 - 2012
Bachelors, Bachelor of Science, Information Science
West Catholic H.s 2004 - 2008
West Catholic Preparatory High School 2004 - 2008
Penn State Harrisburg
Skills:
Troubleshooting Microsoft Office Network Administration Customer Service Os X Windows Xp Technical Support Windows 7 Management Information Technology Help Desk Support Research Public Speaking Visual Basic Team Management Project Planning Database Design Leadership Powerpoint Active Directory Hardware Sccm Epic Systems Sunrise Clinical Manager Athena Windows Vista
Certifications:
People Analytics Onbase Certified System Administrator
Penn State Harrisburg Library Middletown, PA Aug 2011 to Dec 2012 Circulation Desk ClerkGreater Philadelphia Health Action Philadelphia, PA Jun 2012 to Aug 2012 Network Support Analyst InternUSPS BMC Philadelphia, PA Jun 2010 to Aug 2010 Casual Mail HandlerQuiznos Sub Philadelphia, PA Jun 2006 to Aug 2008 Cashier
Education:
Pennsylvania State University Middletown, PA 2008 to 2012 B.S. in Information Science and TechnologyWest Catholic High School Philadelphia, PA 2004 to 2008 High School Diploma
Skills:
(Operating Systems): Windows XP, Windows Vista, Mac OS. (Software): Microsoft Office, Database Design, Website Design. (Languages): Visual Basic, HTML, C++
Mar 2006 to Nov 2011 Call Center Customer Service RepresentativePFPC Call Center for BONY New York, NY Sep 2000 to Jul 2005 Call Center SupervisorM.A.B. Paints
Jun 1985 to Sep 2000 Store ManagerM.A.B. Paints
Sep 1999 to Jun 2000 Home/Job Verification Specialist
Education:
West Catholic High School for Boys Philadelphia, PA Jun 1985 Diploma in General Studies