Beretha D Cottrell

Crowleys Ridge Technical Institute

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Location:

Dallas, TX

Industry:

Telecommunications

Work:

Nokia Apr 2005 - Aug 2012
It Project Manager, Master Certified
Nokia Sep 2000 - Apr 2005
It Administrative Assistant
Presbyterian Healthcare Services Jul 1988 - Oct 1999
Medical Administrative Assistant
Jul 1988 - Oct 1999
Crowleys Ridge Technical Institute

Education:

The George Washington University 2005 - 2007
Masters, Project Management The George Washington University 2004 - 2005
Associates, Project Management Crowleys Ridge Technical Institute
Richland College

Skills:

Customer Service
Customer Satisfaction
Customer Support
Project Management
Ms Project
People Skills
Itil Certified
Service Delivery Monitoring
E Mail Encryption Solutions
Client/Vendor Management
Disaster Recovery Planning
Customer Service Proficiency
Network Interconnectivity of Lan and Wan Wired and Wireless Networks
Basic Understanding of Voip Configurations and Feature Sets
Capacity Planning
Master Certification Experienced Project Management
Management
Vendor Management
Pmp
Service Delivery
It Service Management
Telecommunications
Leadership
Disaster Recovery
Project Planning
Troubleshooting
Pmo
It Strategy
Program Management
Software Project Management
Wireless
Software Documentation
Project Delivery
Mobile Devices
Infrastructure
Business Analysis
Process Improvement
Quality Assurance
It Management
Resource Management
Project Portfolio Management
Virtual Teams
Analysis
Cross Functional Team Leadership
Testing
Business Process Improvement
Business Process
Itil
Service Management
Budgets

Interests:

Children
Economic Empowerment
Civil Rights and Social Action
Church Activities
Environment
Education
Reading
Poverty Alleviation
Science and Technology
Crafts
Disaster and Humanitarian Relief
Human Rights
Health

Languages:

English

Project Manager

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Location:

1631 Laurel Springs Ct, Desoto, TX 75115

Industry:

Telecommunications

Work:

Currently Seeking New Employment Opportunities.

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Position:

IT Project Manager, Master Certified at Currently seeking new employment opportunities.

Location:

Dallas/Fort Worth Area

Industry:

Telecommunications

Work:

Currently seeking new employment opportunities. since Nov 2012
IT Project Manager, Master Certified
Nokia - Irving, tx Apr 2005 - Aug 2012
IT Project Manager, Master Certified
Nokia - Irving, TX Sep 2000 - Apr 2005
IT Administrative Assistant
Presbyterian Healthcare Services - Dallas/Fort Worth Area Jul 1988 - Oct 1999
Medical Administrative Assistant

Education:

The George Washington University 2005 - 2007
Master Certified Project Manager, Information Technology Project Management Crowleys Ridge Technical Institute
Secretarial Administration, Administrative Assistant and Secretarial Science, General Richland Community College
Business Administration, Business Administration and Management, General

Skills:

Customer Service
Customer Satisfaction
Customer Support
Project Management
MS Project
People Skills
- ITIL Certified -
Service Delivery Monitoring
E-mail Encryption Solutions
Client/Vendor Management
Disaster Recovery Planning
Customer Service Proficiency
Network interconnectivity of LAN and WAN-Wired and Wireless Networks
Basic understanding of VoIP configurations and feature sets.
Capacity Planning
Master Certification experienced Project Management
Management
Vendor Management
PMP
Service Delivery
IT Service Management
Telecommunications
Leadership

Interests:

Reading, Crafts, Church activities

Beretha Cottrell

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