3806 N Oak Grove Dr, Oklahoma City, OK 73110 • 405 732-3630
Work
Company:
Deaconess hospital - Oklahoma City, OK
Oct 2013
Position:
Help desk analyst
Education
School / High School:
Rich Central High School- Olympia Fields, IL
1988
Specialities:
High School Diploma in maintenance and Computer applications
Skills
Troubleshooting • Active Directory • Windows 7 • Technical Support • Windows Xp • Software Installation • Networking • Microsoft Office • Computer Hardware • Routers • Customer Service • Tcp/Ip • Switches • Cisco Routers • Help Desk Support • Operating Systems • Remote Desktop • System Deployment • Vmware View • Numara Track It • Cisco Call Manager • Windows • Hardware • Windows Xp Pro • Osi Model • Information Technology • Management • Microsoft Certified Professional • Wan • Bmc Remedy
Languages
English
Ranks
Certificate:
Microsoft Certified Professional 70-271 - Supporting Users and Troubleshooting A Microsoft Windows Xp Operating System
Commuter Air Technology Aug 1, 2015 - Dec 11, 2016
It Help Desk Technician Ii
Contractor Dec 2014 - Jul 2015
Workstation Support Specialist - Rose International
Deaconess Hospital Oct 2013 - Oct 2014
Help Desk Analyst
Chickasaw Nation Industries, Inc. Sep 2013 - Oct 2013
It Help Desk Technician
United Holdings May 2010 - Aug 2013
It Help Desk Technician
Education:
Rich Central High School 1984 - 1988
Rich Central Campus High School
Skills:
Troubleshooting Active Directory Windows 7 Technical Support Windows Xp Software Installation Networking Microsoft Office Computer Hardware Routers Customer Service Tcp/Ip Switches Cisco Routers Help Desk Support Operating Systems Remote Desktop System Deployment Vmware View Numara Track It Cisco Call Manager Windows Hardware Windows Xp Pro Osi Model Information Technology Management Microsoft Certified Professional Wan Bmc Remedy
Languages:
English
Certifications:
Microsoft Certified Professional 70-271 - Supporting Users and Troubleshooting A Microsoft Windows Xp Operating System
Deaconess Hospital Oklahoma City, OK Oct 2013 to Oct 2014 Help Desk AnalystUnited Holdings Oklahoma City, OK May 2010 to Aug 2013 IT Help Desk Technician SpecialistDell Inc Oklahoma City, OK Sep 2008 to Feb 2010 Technical Support SpecialistUnited States Joint Forces, Joint Communications Support Element
Aug 2005 to Aug 2008 Data Information Systems TechnicianCommunications Strategic Communications Wing One Tinker AFB, OK Jun 2002 to Jun 2005 Local Area Network Administrator
Education:
Rich Central High School Olympia Fields, IL 1988 High School Diploma in maintenance and Computer applications