Opera • Aloha • Open Table • Microsoft Office • Excel • PowerPoint • Word • Customer Service • Special Events • Attention to Detail • Organization • Timeliness • Creativity • Client Relationships
Hotel Palomar Philadelphia, A Kimpton Hotel - Greater Philadelphia Area since May 2012
Guest Service Agent
Merrill Lynch - Everywhere Mar 2012 - Sep 2012
Event Planning Staff Member
Landmark Americana Grill and Bar - Philadelphia, Pennsylvania Aug 2011 - May 2012
Hostess and Server
Drexel University Nov 2009 - Mar 2012
Housing Front Desk Employee
Gift of Life Donor Program - Philadelphia, PA Mar 2011 - Jul 2011
Guest Services Intern
Education:
Drexel University 2008 - 2012
Bachelors of Science, Hospitality Management
Skills:
Event Planning Customer Service Hotels Microsoft Office Time Management Sales Hospitality Management Social Media Event Management Marketing Meeting Planning Food and Beverage Fundraising Front Office Tourism Guest Service Management Aloha Concierge Services Customer Retention Mentoring Epitome Demographic Analysis Hospitality Opera
Certifications:
Cpr, Aed and Basic First Aid Certification License 17327 American Safety & Health Intitute, License 17327
Nov 2009 to 2000 Housing Front Desk EmployeeGift of Life Donor Program
Mar 2011 to Jul 2011 Guest Services InternAmerican Eagle Outfitters
Jul 2009 to Dec 2010 Sales AssociateHotel Chandler
Jul 2009 to Sep 2009 InternBarshay Brokerage RE LLC.
May 2008 to Mar 2009 Open House Hostess
Education:
Drexel University Jan 2008 to Jan 2012 Bachelors of Science in Hospitality Management
Skills:
Opera, Aloha, Open Table, Microsoft Office, Excel, PowerPoint, Word, Customer Service, Special Events, Attention to Detail, Organization, Timeliness, Creativity, Client Relationships