Dole Food Company - Atwater, CA since Feb 2012
IT Support Specialist
Dole Food Company Apr 2010 - May 2012
Help Desk Specialist
Valley Tech Logic Feb 2009 - May 2009
Desktop Support
Education:
Ashford University 2011 - 2013
AA, Business
Modesto Institute of Technology 2009 - 2009
Diploma, NST Technician
Skills:
Customer Service Troubleshooting XP/Vista/7 Help Desk Support Wireless Networking Data Entry Inventory Management Lotus Notes VPN Active Directory Experience SAP Windows Remote Desktop Microsoft Office 2003/2007/2010 Webmail Cloud Computing Blackberry Enterprise Server Dameware NT Utilities Firefox Google Chrome Internet Explorer Protocols TCP/IP HelpSpot Desktop Support Ticket Managment Track-It Ticket Managment Xerox Printers Copystar Printers Dameware Printers Microsoft Office Windows 8 Windows 7 Business Intelligence IT Strategy ITIL Problem Solving Goal Setting Project Planning Highly detail oriented Positive Coaching Dependable Team Player