Active Directory • Windows • Blackberry • Deployment • Pbx • Microsoft Exchange • Troubleshooting • Servers • Computer Hardware • It Service Management • Remote Desktop • Dns • Windows Server • Windows 7 • System Deployment • Access • Technical Support • Tcp/Ip • Networking • Hardware • Blackberry Enterprise Server • Software Installation • Help Desk Support • Vmware • Data Center • Laptops • Vpn • Customer Service • Microsoft Office • Software Documentation • Management • Process Improvement • Network Administration • Leadership • Project Management • Healthcare Information Technology • Vendor Management • Healthcare • Training • Strategic Planning
Languages
English
Ranks
Certificate:
Comptia A+
Interests
Exercise • Electronics • Sweepstakes • Home Improvement • Reading
Wellstar Health System Sep 2013 - Oct 2016
Contractor- Support Specialist
Ups Sep 2013 - Oct 2016
Tsg Technician
Lavie Administrative Services, Llc Jul 2010 - Sep 2013
Senior Support Technician
Ibbs Oct 2008 - Jun 2010
Technical Support Representative I and Ii
Turner (Turner Broadcasting System, Inc) Mar 2003 - Mar 2004
Technical Analyst Ii
Education:
University of West Georgia 1994 - 1998
Bachelors, Business, Information Systems
Skills:
Active Directory Windows Blackberry Deployment Pbx Microsoft Exchange Troubleshooting Servers Computer Hardware It Service Management Remote Desktop Dns Windows Server Windows 7 System Deployment Access Technical Support Tcp/Ip Networking Hardware Blackberry Enterprise Server Software Installation Help Desk Support Vmware Data Center Laptops Vpn Customer Service Microsoft Office Software Documentation Management Process Improvement Network Administration Leadership Project Management Healthcare Information Technology Vendor Management Healthcare Training Strategic Planning
Interests:
Exercise Electronics Sweepstakes Home Improvement Reading
Feb 2014 to 2000 Systems Test AnalystContractor- ALLIANT INSURANCE SERVICES Alpharetta, GA Sep 2013 to Nov 2013 Desktop Support SpecialistLAVIE ADMINISTRATIVE SERVICES/ CONSULATE HEALTHCARE Atlanta, GA Jul 2010 to Sep 2013 Senior Support TechnicianIBBS Cartersville, GA Oct 2008 to Jul 2010 Technical Support Representative I & II
Education:
CompTIA 2014 to 2017 A+University of West Georgia College Aug 1994 to Aug 1998 B.A in Business Information Systems