Apple
Applecare Manager
Apple Aug 2011 - Mar 2013
Ad Support Advisor
Volt Workforce Solutions Jan 2011 - Aug 2011
European Business To Business Support at Apple Inc
Dkw-Technik 2010 - 2011
Authorized Sales Manager
Dell 2008 - 2010
Process Lead 3
Education:
Austin Community College 2010 - 2010
University of Erlangen - Nuremberg
Siemens - Nixdorf Training Center, Essen
Skills:
Business Process Improvement Six Sigma Dmaic Business Analytics Retail Product Management Process Improvement Management Cross Functional Team Leadership Leadership Analytics Supply Chain Management Call Centers Sales Project Management Strategy Business Process Call Center Sales Operations Customer Service Sales Management Networking
Languages:
English German French
Certifications:
License 10467 License 4417 American Society For Quality, License 10467 American Society For Quality, License 4417