Jpmorgan Chase & Co.
Vice President, Marketing Strategy and Innovation
E*Trade Nov 1, 2015 - 2017
Senior Manager, Marketing Strategy and Planning
American Express 2013 - 2015
Senior Manager, Membership Rewards Customer Experience
American Express 2011 - 2013
Senior Manager, Consumer Loyalty Marketing
American Express 2009 - 2011
Senior Manager, Early Engagement Marketing
Education:
Queen Mary University of London
Gw Investment Institute
Master of Business Administration, Masters, Marketing
Muhlenberg College
Bachelors, Bachelor of Arts, Economics, English, Business, International Studies
Skills:
Direct Marketing Loyalty Marketing Marketing Customer Acquisition Credit Cards Analytics Marketing Strategy Customer Experience Strategic Partnerships Multi Channel Marketing Database Marketing Digital Marketing Vendor Management Email Marketing Partnership Marketing Marketing Analytics E Commerce B2B Marketing Direct Mail Relationship Marketing Telemarketing Data Analysis Customer Relationship Management Customer Satisfaction Customer Insight Operations Management Online Marketing Fundraising Cross Functional Team Leadership Customer Service Management Customer Engagement Lead Generation Database Triggers Consultative Sales Management Engagement Marketing Retention Programs Cross Channel Marketing Tele Channel Email Customer Focused Service Customer Service Training Customer Service Operations Outbound Marketing Inbound Marketing Inbound Lead Generation Sales Enablement Tools Sales Support Tools Website Promotion Flash Websites Online Communications
Interests:
Social Services Children Environment Disaster and Humanitarian Relief Arts and Culture Health