Ana C Grade

Senior Instructional Designer, Amazon Customer Service

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Location:

13332 Highland Wood Dr, Clermont, FL

Industry:

Internet

Work:

Amazon Oct 2017 - Sep 2018
Instructional Designer, Alexa Data Services
Amazon Oct 2017 - Sep 2018
Senior Instructional Designer, Amazon Customer Service
Amazon Apr 2017 - Oct 2017
Instructional Designer, Global Customer Service
Amazon Dec 2013 - Apr 4, 2017
Content and Instructional Developer
Microsoft Jul 2013 - Dec 2013
Localization Qa - Brazilian Portuguese

Education:

Universidade De São Paulo 1997 - 2002
Bachelors, Bachelor of Arts, Linguistics Universidade De São Paulo 1999 - 2001
Associates, Teaching, Elementary Education Colégio Arquidiocesano De São Paulo 1994 - 1996
Usp - Universidade De São Paulo
Associates, Associate of Arts, Teaching Usp - Universidade De São Paulo

Skills:

Proofreading
English
Management
Spanish
Terminology
Translation
Portuguese
Editing
Foreign Languages
Localization
Content Writing
Intercultural Communication
Microsoft Office
Content Development
Customer Service
Event Planning
Content Management
Training and Development
Instructional Design
Content Strategy
Office Administration
Technical Translation
Training
Close Attention To Detail
Problem Solving
Multitasking Skills
Works Well In A Team
Self Learning
Oral and Written Communication Skills
Video Game Testing
Quality Assurance
Interpersonal Communication Abilities
No Supervision
Security Compliance
Localization Testing
Communication
Project Management
Leadership
Writing
Program Management
Customer Service Training
Instructor Led Training
E Learning Modules
E Learning Implementation
E Learning
Addie
Ilt
Kirkpatrick

Interests:

Animal Welfare
Children
Health

Languages:

Portugese
English
Portuguese
Spanish

Certifications:

Localization Project Manager
Software Test Engineer

Ana Grade

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