American Express May 2016 - Jan 2019
Enterprise Director - Change and Release Management
Granicus May 2016 - Jan 2019
Director of Technology Operations
American Express Sep 2014 - May 2016
Enterprise Director - Technology Operations, Release and Deployment Management
American Express Jan 2013 - Sep 2014
Service Delivery Manager
Apollo Group Sep 2011 - Jan 2013
Manager, Release Management and Senior It Project Manager
Education:
Harvard Business School 2018 - 2018
The George Washington University 2013
Masters
The George Washington University 2011 - 2012
Masters, Project Management
Devi Ahilya Vishwavidyalaya 1996 - 1999
Masters, Computer Science, Computer Applications
Devi Ahilya Vishwavidyalaya 1993 - 1996
Bachelors, Computer Science, Computer Applications
Skills:
Agile Methodologies Software Project Management Management Software Development Vendor Management Process Improvement Project Management Enterprise Software It Strategy Outsourcing Change Management Leadership Release Management It Management Itil Service Delivery It Service Management Problem Solving Team Leadership Budgets Business Process Improvement Software Development Life Cycle Resource Management Disaster Recovery Strategy It Operations Service Management Release Strategy Application Support Management Release Engineering It Infrastructure Management Incident Management Business Process Re Engineering Onshore Operations Offshore Operations Enterprise Risk Management Team Management People Management Change Control Board Offshore Resource Management 24X7 Production Support Itil V3 Foundations Certified Software As A Service Diversity and Inclusion Emerging Technologies Mergers and Acquisitions Acquisition Integration Servicenow
Interests:
Economic Empowerment Release Management Change Management New Technologies Science and Technology Project/Program Management Movies Release Engineering
Languages:
English Hindi Bengali Punjabi
Certifications:
Pmp Associates Certificate In Project Management Masters Certificate In Project Management ItilĀ® Foundation American Express & Harvard Certificate In Leadership Excellence Certified Agile Leadership I Certified Professional - Agile Coaching Certification License Gr750067270Ab Project Management Institute The George Washington University Peoplecert, License Gr750067270Ab