Amit R Aghara

US Patent:

8139754, Mar 20, 2012

Filed:

Oct 20, 2009

Appl. No.:

12/582387

Inventors:

Amit Aghara - Boca Raton FL, US
Peeyush Jaiswal - Boca Raton FL, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

H04M 5/00
H04M 1/64

US Classification:

37926502, 379 8802

Abstract:

A system is presented for logging and recording a call to a call network. The system comprises a voice print logic for generating a voice print of a caller who is making a call to a call network. A telecom routing switch generates a correlated telecom router switch log file by appending the voice print of the caller to a telecom router switch log file for the call. A telecom software system generates a correlated telecom software system log file by appending the voice print of the caller to a telecom software system log file for the call. A contact center agent generates a correlated contact center agent log file by appending the voice print of the caller to a contact center agent log file for the call. The voice print is utilized to retrieve and to consolidate the correlated telecom router switch log file, the correlated telecom software system log file, and the correlated contact center agent log file into a single correlated file for the call.

US Patent:

20080127133, May 29, 2008

Filed:

Nov 28, 2006

Appl. No.:

11/564110

Inventors:

AMIT R. AGHARA - BOCA RATON FL, US
RAHUL S. KURANE - AUSTIN TX, US

Assignee:

INTERNATIONAL BUSINESS MACHINES CORPORATION - ARMONK NY

International Classification:

G06F 9/45

US Classification:

717140

Abstract:

The present invention discloses a client portlet container that permits portals to be utilized in a client only environment. That is, the present invention provides a solution that aggregates a set of portlets into a client-viewable portal page without relying upon server resources, such as resources of an application server or a portal server. The solution can be utilized by a client in either a network connected state or a disconnected state. The invention can use a client portlet container to render portlet content, which is referenced by tags of an aggregated Web page, such as a Java Server Page (JSP) file.

US Patent:

20100088016, Apr 8, 2010

Filed:

Oct 2, 2008

Appl. No.:

12/244605

Inventors:

Amit R. Aghara - Boca Raton FL, US
Thomas E. Creamer - Boca Raton FL, US
Baiju D. Mandalia - Boca Raton FL, US
Jonathan Palgon - Boynton Beach FL, US

Assignee:

INTERNATIONAL BUSINESS MACHINES CORPORATION - Armonk NY

International Classification:

G05B 19/04

US Classification:

701201

Abstract:

Embodiments of the present invention address deficiencies of the art in respect to automated travel planning and provide a novel and non-obvious method, system and computer program product for generating travel routes. A method for generating a travel route for a vehicle from a first location of the vehicle to a second location can be provided. The method can include comprising calculating a travel route from the first location to the second location, wherein the travel route is based on an environmental effect of the vehicle during the travel route. In one alternative, calculating the environmental effect of the vehicle during the travel route can be executed by calculating emissions of the vehicle during the travel route. In another alternative, the travel route comprises calculating a series of travel segments along said travel route, and the environmental effect of the vehicle during the travel route is calculated by determining a type of environment for each of the travel segments of the travel route.

US Patent:

20110125828, May 26, 2011

Filed:

Nov 23, 2009

Appl. No.:

12/623617

Inventors:

Amit Aghara - Boca Raton FL, US
Akram Bou-Ghannam - Boca Raton FL, US
Pradeep P. Mansey - Boca Raton FL, US
John W. Miller - Atlanta GA, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 15/16

US Classification:

709203, 709204

Abstract:

Disclosed are systems and methods for generating standardized models for a resource via social computing. The disclosed systems and methods generate standardized models for resources via social computing and include receiving a request for the registration of a resource from a first client; collecting data defining at least one property of the resource to be registered and registering the resource with a server having a plurality of clients. The method also includes receiving subsequent request for the registration of a substantially similar resource from a second client; providing the subsequent client with earlier collected data from other clients defining the properties of the existing resource, and receiving data chosen by the subsequent client defining the properties of the new substantially similar resource. The method further includes weighting the collected data defining at least one property of the resource based on the frequency of selection of the data to define at least one of the property of the resource by clients of the server registering a substantially similar resource and designating a consensus, of the plurality of clients, of the defining properties of the substantially similar resources as the defining properties for a synthetic standard format model for the resource and substantially similar resources based on the weighted data.

US Patent:

20120134479, May 31, 2012

Filed:

Feb 6, 2012

Appl. No.:

13/367001

Inventors:

AMIT AGHARA - BOCA RATON FL, US
PEEYUSH JAISWAL - BOCA RATON FL, US

Assignee:

INTERNATIONAL BUSINESS MACHINES CORPORATION - ARMONK NY

International Classification:

H04M 1/64

US Classification:

379 8802

Abstract:

A processor-implemented method, system, and/or computer program product retrieves a voice print of a caller to a call network. A processor generates a first voice print, a second voice print, and a third voice print of a caller who makes a call to a call network. The first voice print, the second voice print, and the third voice print are consolidated into a consolidated voice print. In response to a request for a particular voice print, the requested voice print is selectively retrieved from first voice print, the second voice print, and the third voice print in the consolidated voice print, and then sent to the requester.

US Patent:

20160266882, Sep 15, 2016

Filed:

Mar 13, 2015

Appl. No.:

14/657742

Inventors:

- Orlando FL, US
Matthew TERRY - Celebration FL, US
Destry GUSTIN - Oviedo FL, US
Keith KATZ - Orlando FL, US
Edward GROSS - Orlando FL, US
Bjorn HILDAHL - Orlando FL, US
Amit AGHARA - Orlando FL, US

International Classification:

G06F 9/445
G06F 9/44

Abstract:

Systems and processes of accessing selected backend services throughout a software development lifecycle with a singly deployable mobile application is provided. The method includes deploying a mobile application a single time on a mobile device during a development lifecycle. The method further includes providing the singly deployed mobile application access to different service endpoint destinations during the development lifecycle based on one or more application policies associated with at least the mobile application.