May 2012 to 2000 Administrative TechnicianAmerican Family Insurance Peoria, IL Sep 2009 to May 2012 Claims Senior SupportClaims Support Peoria, IL Dec 2008 to Sep 2009 Filled in for the switchboard operatorStar Transport Morton, IL Jul 2005 to Dec 2008 Claims RepresentativeYWCA Pekin, IL Dec 2001 to Jul 2005 Teacher Assistant