American Express Oct 2010 - Jul 2011
Travel Counselor
Ashworth College Jan 2010 - Oct 2010
Admissions Advisor
Verizon Wireless Apr 2008 - Jun 2009
Consumer Specialist
First Fidelity of DE Oct 2007 - Apr 2008
Sr Loan Processor Team Lead
OneTravel Holdings Inc Jan 2006 - Jan 2007
Customer Care Team Lead
Education:
State University of New York Empire State College 2008 - 2013
American River College
Skills:
Customer Satisfaction Customer Service Call Centers Teamwork Team Leadership Troubleshooting Telephone Skills Outlook Microsoft Office Microsoft Word Call Center Word Windows Sabre Microsoft Powerpoint Problem Solving English Billing Powerpoint Excel Lotus Notes Salesforce.com Microsoft Excel Luxury Travel Cruises Escorted Tours Leisure Travel Travel Arrangements Guided Vacations River Cruises Inclusive Resorts Independent Travel Allianz Revelex Travelport Vax Pleasant Holidays