Kaiser Permanente
Intermediate Desktop Support Technician
At&T Jan 2006 - Mar 2007
Desktop Support Representative
Milestone Technologies, Inc. Mar 2004 - Nov 2006
Disconnect Econnect Technician
Bayer Nov 2005 - Dec 2005
Helpdesk Technician
Pomeroy May 2004 - Nov 2005
Pc Technician
Education:
San Francisco State University 2000 - 2003
Bachelors, Bachelor of Science
Skills:
Active Directory Adobe Acrobat Photoshop Ios Attachmate Extra Cisco Vpn Cisco Anyconnect Citrix Dns Epic Systems Good For Enterprise Norton Ghost Lenel Onguard 2010 Mobileiron Microsoft Office Netbackup Pc Anywhere Data Analysis Business Analysis Remote Desktop Teamviewer Tcp/Ip Protocols Windows 7 Windows Xp Pro Windows 8 Windows Server Cross Functional Team Leadership Program Management Awarepoint Bmc Remedy File Sharing Lotus Notes Network Administration Cabling Structured Cabling Windows Phone Windows 8.1 Windows 10 Itil V3 Foundations Certified Office 365 Onenote Adobe Premiere Video Production
Aug 2008 to 2000 Intermediate Desktop Support Technician - Oakland / Richmond / AlamedaAT&T
Jan 2006 to Mar 2007 Desktop Support RepresentativeMilestone Technologies Fremont, CA Mar 2004 to Nov 2006 DisconnectReconnect TechnicianBayer Pharmaceuticals
Nov 2005 to Dec 2005 Helpdesk TechnicianPomeroy IT Solutions
May 2004 to Nov 2005 PC Technician IIContractorNorth American Advanced Technologies Concord, CA Nov 2003 to Mar 2004 Sales Coordinator/Administrative Assistant
Education:
San Francisco State University San Francisco, CA Sep 2000 to Aug 2003 Bachelor of Science in Business AdministrationDiablo Valley College Pleasant Hill, CA Mar 2003 Associates