Percepta ~ Creating Customer Loyalty For 15 Years! Aug 2006 - Mar 2009
Wpa Specialist
Ford Motor Company Aug 2006 - Mar 2009
Zone Manager
United States Marine Corps Jun 2000 - Mar 2008
Sergeant - Platoon Commander
Percepta ~ Creating Customer Loyalty For 15 Years! Aug 2005 - Aug 2006
Esp Prior Approval
Education:
University of Central Florida 2014 - 2015
Bachelors
University of Central Florida 2011 - 2012
Bachelors, Communication
Eastern Florida State College 1997 - 2000
Associates, Associate of Arts, General Studies
Satellite High School 1997
Skills:
Automotive Customer Satisfaction Vehicles Customer Retention Team Building Automobile Process Improvement Customer Experience Operations Management Dealers Automotive Aftermarket Sales Process Warranty Sales Management Competitive Analysis Parts Dealer Management Account Management Team Leadership Management Profit Inventory Management Sales Continuous Improvement Sales Operations Retail Leadership Product Marketing Pricing B2B New Business Development Selling Call Centers Marketing Strategy Marketing Purchasing Forecasting Product Development Training Business Planning Negotiation Coaching Fixed Operations Fleet Management Cross Functional Team Leadership Tires Market Planning Cold Calling Direct Sales Hiring