Adnan A Kadic

Operations Systems Manager, Medicare Sales Operations

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Location:

Saint Charles, MO

Industry:

Hospital & Health Care

Work:

Lumeris
Operations Systems Manager, Medicare Sales Operations
Centene Corporation
Project Manager Ii - Cahps and Member Engagement and Experience
Centene Corporation Aug 2017 - May 2018
Social Media Administrator - Social Customer Care
Stifel Financial Corp. May 1, 2016 - Aug 2017
Social Media and Web Coordinator
Edward Jones Apr 2012 - May 2016
Senior Service Specialist - Social Media Service

Education:

Maryville University of Saint Louis 2015 - 2018
Bachelors, Bachelor of Science Maryville University of Saint Louis 2006 - 2009
Bachelors, Bachelor of Science, Management Saint Charles West Hight School 2001 - 2005
Saint Charles West High School 2001 - 2005

Skills:

Customer Service
Leadership
Training
Team Building
Project Management
Microsoft Office
Time Management
Call Centers
Social Media
Coaching
Customer Retention
Microsoft Excel
Microsoft Word
Communication
Employee Training
Conflict Resolution
Customer Care
Management
Process Improvement
Strategic Planning
Product Management
Critical Thinking
Vendor Management
Reputation Management
Account Management
Data Analysis
Customer Relationship Management
Business Process Improvement
Customer Experience
Customer Satisfaction
Medicare
Medicaid
Operations Management
Program Management
Customer Engagement
Public Speaking
Problem Solving
Team Leadership
Cross Functional Partnerships
Continuous Process Improvement
Service Delivery
Customer Communication
Continuous Improvement
Sales
Teaching
Teamwork
Social Media Marketing
Social Networking
Strategy
Easily Adaptable
Analytical Thinking
Business Planning
Marketing
Marketing Strategy
Troubleshooting
Spredfast
Hootsuite
Mention
Brand Management
Corporate Communications
Socialware
Brandwatch
Cision
Facebook
High Level of Accuracy
Attention To Detail
Detail Oriented
Linkedin

Interests:

Tedtalks
Football
Management
Operations Management
Social Media
Baseball
Russell Wilson
Customer Service
Peyton Manning
Chris Carpenter
Seo
Digital and Online Marketing
Adam Wainwright
Customer Care

Languages:

German
Bosnian

Certifications:

Series 7
License 5527720
Financial Industry Regulatory Authority (Finra), License 5527720

Adnan Kadic Saint Charles, MO

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Work:

Edward Jones

May 2012 to 2000
Senior Service Specialist - Social Media Service Edward Jones
St. Louis, MO
May 2008 to Aug 2014
Senior Service Specialist - Online Client Support Weekends Only
Saint Peters, MO
Jan 2013 to Aug 2013
Sales Representative Client Services Incorporated
Saint Charles, MO
Apr 2005 to May 2008
Part Time Collections Manager

Education:

Maryville University of Saint Louis
2006 to 2009
Bachelor of Science in Management Saint Charles West Hight School
2001 to 2005
High School Diploma in General Studies

Skills:

Leadership, Sales, Customer Serivce, Coaching, Communication, Emplyee Training, Teamwork, Customer Retention, Social Media, Microsfot Office, Excel, Word, PowerPoint, Outlook, Multitask, Call Center, Closing Ability